Returns & Exchanges
At TV Beds, we want you to be completely satisfied with your purchase; if your new bed doesn't meet your expectations, we offer a 14-day return window for items in their original packaging. Please ensure all electronic components and bed frames are handled with care during the inspection process.
Initiate Your Request
Contact our dedicated customer service team via email or phone within 14 days of delivery to receive your Return Merchandise Authorization (RMA) number.
Prepare for Collection
Disassemble the bed frame and securely repackage all components, including the TV lifting mechanism and hardware, into the original shipping boxes.
Schedule Pickup
Our specialized furniture couriers will coordinate a convenient time to collect the items from your home to ensure the integrated technology remains protected during transit.
Quality Inspection & Refund
Once our technicians verify the condition of the bed and electronics at our warehouse, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing